NOTICE FOR OUR GUEST
Dear customer, thank you for your trust placed in us. Unfortunately, due to weather conditions and personal or western causes, we have had to review our policy conditions. Please read carefully.
Prices are indicative only and subject to change during the season. Actual prices will be confirmed at the time of the booking. Prices include transportation, guide and tax when not otherwise specified. Entrance fees and additional extras are not included-extra transfer cost may apply on certain excursions. The cost does not include all that is not mentioned in the price included.
RESPONSIBILITY
Tours ,services and transfers are covered by third-part insurance for the risks, the indemnity and the guarantee requested.
Vale tours & tickets does not assume responsibility for loss damage of any personal belongings.
Departure time and duration are approximate, itineraries are weather permitting and subject to changes.
CANCELLATION
- A full refund will be made for cancellations made within 72 hours of the scheduled departure of the service/excursion/transfer.
- 50% refund of the total amount if the cancellation occurs 48 hours before the scheduled departure of the service/excursion/transfer.
- No refund, total or partial, will be made for cancellations made within 48 hours of the scheduled departure of the service/excursion/transfer.
- No refund will be made in case of no-show or after the tour has started.
- If you leave the deposit and do not show up on the day of the tour/excursion/transfer, you will be charged the full amount.